As part of its ongoing commitment to preparing students for successful careers in the hospitality industry, the Institute of Hotel Management & Tourism at Bethlehem University hosted an inspiring online session with Ms. Monica Margaliano, currently Head of Front Office Operations at FIVE LUXE Dubai.
Ms. Margaliano, who began her professional journey in Bethlehem as a Receptionist at the Jacir Palace Hotel, shared her remarkable career development and valuable insights with the students. Her story highlighted the importance of perseverance, professionalism, and passion in achieving excellence within the global hospitality sector.
During the session, Ms. Margaliano discussed key skills required to thrive in the field, including customer service excellence, communication in multicultural environments, leadership, and adaptability. She also offered practical advice for students aspiring to build a distinguished career locally and abroad, emphasizing continuous learning and a positive attitude as drivers of success.
This initiative reflects the Institute’s dedication to enriching the student learning experience by exposing them to real-world success stories and international industry perspectives—further empowering them to pursue their professional goals with confidence.
The Institute of Hotel Management & Tourism extends its sincere appreciation to Ms. Margaliano for sharing her time, expertise, and motivation with Bethlehem University students, leaving a lasting impact on our future hospitality professionals.